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Incident reporting¶

Principles¶

Reference: Google SRE guide, Managing Incidents.

Example template for incident report¶

  • Example template for incident report

Incident history¶

(in reverse chronological order)

  • 2018-01-04, Failed Deploy to Staging
  • 2017-11-30, OOM (out of memory) Proxy
  • 2017-10-17, Cluster full
  • 2017-09-29, 504
  • 2017-09-27, Hub 403
Deployment Fundamentals 2018-01-04, Failed deploy to staging

Site Reliability Guide for mybinder.org

A Site Reliability Guide for mybinder.org deployment

Table of Contents

Introduction

  • Production environment

Deployment

  • Deployment policy
  • Deployment Fundamentals

Incidents

  • Incident reporting
    • Principles
    • Example template for incident report
    • Incident history
  • 2018-01-04, Failed deploy to staging
  • 2017-11-30 4:23PM PST, OOM (Out of Memory) Proxy
  • 2017-10-17, Cluster Full
  • 2017-09-29, 504
  • 2017-09-27, Hub 403
  • Template for reports

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